What Information We Hold and Why
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account
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balance and process withdrawals accurately. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and detect unusual access patterns. Cookies on our site track your session state so you stay logged in across
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pages; you can manage cookie preferences through your browser settings. We do not sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is strictly to complete the transaction you initiated. Data retention follows applicable law in
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the regions we operate; account records are kept for as long as your account is active and for a period after closure as required by financial regulations. If you are in Bangladesh, your rights under applicable local law govern how we handle your information, and we
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aim to honour access and deletion requests within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.